Return policy | Tonic Performance
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Return Policy

A product is eligible for a full refund* if it is returned within 7 days following the reception of the order. Item must be returned in its original packaging and in the same new condition, it was received. Return postage/shipping will be at the customer’s expense.

Customers must request an authorization number which can be obtained from a TP Customer Service Representative by emailing [email protected].

Please be advised that returned oversized merchandise may be subject to handling and restocking fees of 20% of its value.

A product that appears to be damaged or defective upon arrival must be reported to [email protected] within 7 days following the reception of the item.

A replacement will be shipped to you at no cost. In the event we cannot replace the item due to reduced inventory, a complete refund will be issued.

If you have any further questions, please contact a customer service officer at 1-800-605-0744 or email [email protected].

*A full refund will be issued exclusively on the equipment purchased, excluding the shipping costs incurred on the final invoice.

The health and safety of our customers and our team continues to remain our priority. The team at Tonic Performance is committed to continue serving the wellness community and we ask that you take note of the following changes:

Thank you for your support and cooperation. We look forward to continuing to serve you safely and efficiently.

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